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Patient Information & Compliance

No Surprises Act & Billing Protections

Surprise Billing & Patient Protections

DISC Surgery Centers are committed to transparency and compliance with federal and state regulations, including the No Surprises Act. Patients receiving care at our facilities are protected from certain unexpected medical bills and have rights related to balance billing and cost transparency.

Information regarding billing protections, patient rights, and Good Faith Estimates for uninsured or self-pay patients is available upon request. Updated notices will be posted here as they are finalized.

If you have questions about billing or insurance coverage, please contact our team prior to your procedure.

Good Faith Estimates

Good Faith Estimates for Uninsured or Self-Pay Patients

Under the law, health care providers must give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.  
 
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and facility fees.  
 
For scheduled services, we will provide a written estimate within three (3) business days of your request or scheduling.  
 
If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill.

Non-Discrimination & Language Assistance

Non-Discrimination & Language Access

DISC does not discriminate on the basis of race, color, national origin, age, disability, or sex. Language assistance services are available for patients who need support communicating in a language other than English.

If your preferred language is not English, we will provide access to important documents such as Patient Rights, Grievance Policies, and Good Faith Estimates in your language. 

Please notify our team if you require language assistance or auxiliary aids.

Patient Rights & Grievance Process

Patient Rights & Responsibilities

Patients receiving care at DISC Surgery Centers are entitled to respectful, safe, and confidential care. This includes the right to privacy, informed decision-making, and freedom from discrimination.

Grievances & Complaints

Patients may voice concerns or file complaints regarding care or services received. Please contact our office for assistance with the grievance process.

Advance Directives

Advance Directives

DISC Surgery Centers respect patients’ rights regarding advance directives. Information about how advance directives are handled at our facilities is available upon request.

Physician Ownership Disclosure

Physician Ownership Disclosure

DISC Surgery Centers are facilities in which physicians have an ownership or investment interest. The list of physician owners or investors is available to you upon request. We are accredited by Accreditation Association for Ambulatory Health Care, fully licensed by the state of Florida and are Medicare certified.

Medicare & External Resources

Medicare Beneficiary Ombudsman

Medicare patients may contact the Office of the Medicare Beneficiary Ombudsman for assistance with concerns or questions related to Medicare services:
https://www.cms.gov/ombudsman

Accreditation & Licensing

This facility is licensed by the State of Florida and operates in compliance with all applicable state and federal regulations governing ambulatory surgical centers. We are committed to meeting rigorous standards for patient safety, quality of care, and operational oversight.

Where applicable, this facility is accredited by a nationally recognized accrediting organization, reflecting our ongoing commitment to continuous quality improvement and adherence to established healthcare standards.

Licensure and accreditation status are maintained through regular reviews, inspections, and compliance with regulatory requirements. Additional information regarding our licensure or accreditation is available upon request.

Services Provided by Other Health Care Providers

Please be advised that services may be provided in this health care facility by the facility itself, as well as by other health care providers who may separately bill you. These independent health care providers may or may not participate with the same health insurers or health maintenance organizations as this facility.

Patients and prospective patients should contact each health care practitioner who will provide services in the facility to determine which health insurers and health maintenance organizations the practitioner participates in as a network or preferred provider.

Florida Health Finder

In accordance with Florida Law, patients may access the State of Florida’s transparency website to view data on bundled payments for a variety of services at www.FloridaHealthFinder.gov.

The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services. Actual costs will be based on services provided to the patient.

Service Bundle Estimates

DISC Surgery Centers are committed to helping patients make informed decisions about their healthcare. To assist you, we provide average pricing information for common procedures and services offered at our facilities.  

These estimates represent average bundled charges for a procedure and may include facility fees, supplies, and standard recovery services. Actual charges may vary depending on your specific treatment plan.  

Please contact our office for more detailed information or to request a personalized Good Faith Estimate.  

Financial Assistance & Charity Care

DISC Surgery Centers are committed to providing quality care to all patients, regardless of ability to pay.  

We offer payment plans and financial assistance to patients who meet certain eligibility criteria. Our Financial Assistance Policy (FAP) includes information on how to apply, what documentation is required, and what types of assistance may be available.

To request a copy of our Financial Assistance Policy or an application, please contact our billing office.  

Contracted Provider Groups

Services at DISC Surgery Centers may be provided by independent healthcare practitioners. These providers bill separately from the facility and may not participate with the same insurance plans.

Patient Education

DISC Surgery Centers provide educational materials to help patients prepare for and recover from their procedures.  

These include information about the procedure, how to prepare, and what to expect afterward.  

Please contact our team for specific instructions related to your scheduled procedure.

Website Accessibility

DISC Surgery Centers are committed to improving digital accessibility for all patients and visitors. Our website includes an accessibility widget provided by UserWay, a third-party solution designed to enhance usability for individuals with visual, motor, and cognitive disabilities.

The widget, located in the corner of the site, offers features such as text resizing, color contrast adjustments, and keyboard navigation assistance. These tools are managed and maintained by UserWay, and are continuously updated to reflect current accessibility standards.

While we strive to support inclusive access to healthcare information, full WCAG 2.1 compliance involves a combination of platform-level features, user tools, and individual browser settings. If you encounter any barriers accessing content on this site, please reach out to our office and we’ll make every effort to provide the information you need in an accessible format.

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